Timelesspieces white logog

Privacy Policy

At TimelessPieces, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us through our website, as well as your rights regarding your information. By accessing and using our website, you consent to the practices described in this policy.

  1. Information We Collect

1.1 Personal Information:

  • When you visit our website or engage with our services, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, postal address, and any other details you submit through forms or communication channels.
  • We may also collect additional information if you choose to participate in surveys, contests, or promotions.

1.2 Usage Data:

  • When you access our website, we may automatically collect certain non-personal information about your interactions, such as your IP address, browser type, device information, operating system, referring pages, and the date and time of your visit. This data helps us analyze trends, improve our website’s performance, and enhance your experience.
  1. Use of Information

2.1 Providing and Improving our Services:

  • We use the personal information you provide to respond to your inquiries, fulfill your requests, and provide tailored services.
  • We may use your contact information to communicate with you about your orders, appointments, or any other transactions you initiate with us.
  • Your information also helps us understand your preferences and customize our offerings to better meet your needs.

2.2 Marketing and Communications:

  • With your explicit consent, we may use your contact information to send you promotional materials, newsletters, updates about our services, or information about special offers or events that may be of interest to you.
  • You have the right to opt-out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.

2.3 Website Improvement and Analytics:

  • We may use usage data to analyze trends, track the effectiveness of marketing campaigns, gather demographic information, and improve our website’s functionality and user experience.
  1. Data Sharing and Disclosure

3.1 Service Providers:

  • We may share your personal information with trusted third-party service providers who assist us in operating our website, managing our business, or delivering our services. These providers are bound by confidentiality agreements and are authorized to use the information solely for the purposes outlined in this policy.

3.2 Legal Requirements and Protection:

  • We may disclose your personal information if required by law, regulation, legal process, or government request.
  • We may also disclose your information when we believe it is necessary to protect our rights, safety, or the rights and safety of others, investigate fraud, or respond to a legal request.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will take reasonable steps to ensure the confidentiality of your information is maintained.
  1. Data Security

4.1 Security Measures:

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • We regularly review and update our security procedures to ensure they are in line with industry best practices.

4.2 Data Retention:

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

4.3 Data Transfer:

  • Your personal information may be stored and processed in countries outside your own, where data protection laws may differ. When we transfer your information to other countries, we will ensure adequate safeguards are in place to protect your privacy and comply with applicable laws.
  1. Your Rights

5.1 Access, Correction, and Deletion:

  • You have the right to access, correct, or delete any personal information we hold about you, subject to any legal requirements or legitimate interests.
  • If you wish to exercise these rights, please contact us using the information provided at the end of this policy.

5.2 Marketing Communications:

  • You have the right to opt-out of receiving marketing communications from us at any time. To do so, you can follow the instructions provided in the communication or contact us directly.

5.3 Cookies and Tracking Technologies:

  • You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, please note that blocking or deleting cookies may impact your experience on our website.
  1. Third-Party Links

6.1 External Websites:

  • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
  1. Children’s Privacy

7.1 Children’s Information:

  • Our website and services are not intended for individuals under the age of 13and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate parental consent, we will take steps to delete that information from our records.
  1. Changes to the Privacy Policy

8.1 Policy Updates:

  • We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
  1. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us using the following information:

Timelesspieces
Molyko Buea, tarred street opposite NFC bank
contact@timelesspieces.net
support@timelesspieces.net
+237 674 747 688

Last updated: 13/04/2024